Safety is a Schindler core value. We succeed when passengers trust and experience our products to be safe and reliable, and our employees and subcontractors work in safe and secure conditions.
We do not compromise on the safety and health of those who use our products and work for our business. We believe that all injuries, work-related illnesses and accidents are preventable, and we have the highest standards of safety and health performance in place.
We strive for a zero-incident culture based on prevention, hazard awareness, continuous improvement and training and compliance with procedures. Strong feedback mechanisms inform our measures, all governed by expert committees on local and global levels. The Global Safety Committee is chaired by the CEO.
Safety is a fundamental value of Schindler. It is implicit in our products and services and in the way we work. We do not compromise on the safety and health of our Customers and on those who work for our business.
Today's elevator systems adhere to strict safety codes and standards and incorporate a wide variety of features designed to help reduce the chance of accidents and to give passengers a quick, dependable ride. Some of the numerous safety features offered include:
Today's escalators and moving walks are designed to adhere to strict safety code requirements, and incorporate a variety of safety features designed to encourage proper ridership and prevent accidents. Some of the safety features offered include:
We understand the needs of our Customers. It is our goal to help you plan and prepare for comfortable people transport in real-world situations so we've provided a few helpful guidelines below.
Contact people in the car. Make sure no one has accidentally activated the emergency STOP switch. If not, assure them that help is being called.
Call your elevator service company and advise them that you have an entrapment. Continue communicating with people in the car. Assure them that they are in no danger, and remind them that they should remain in the car until help arrives. Advise them of the technician's estimated arrival time.
DO NOT attempt to open elevator doors or any car-top doors. Wait for help to arrive. You can put yourself or passengers in severe peril if you attempt to remove passengers yourself.
Elevators should never be used during a fire except for firefighters or other specially trained people. The building stairways should be used as the exit route for people who may be in the building during a fire emergency.
In many earthquake prone areas of the country, local codes require special earthquake features on elevator systems. These may include seismic switches which detect movement and shut down the elevator.
Mobility is an essential requirement of the world in which we live and work. Schindler elevators, escalators and services are engineered to provide urban mobility that’s efficient and sustainable.
Here we provide tips on how to use escalators and elevators comfortably and safely.
Nowadays elevators come in all shapes and sizes, and travel at all various levels of speed. Please find a handy list of tips to know to when using an elevator.
Riding an escalator can be fun. Here are some simple tips on how best to use an escalator safely.
Wide, shiny bright steps that move. Thick rubber handles. Sides that you can see yourself in. A moving playground? No, an escalator. A child can make a game out of almost anything and escalators are no exception. Although you know that an escalator is not a toy, many children do not. Following these simple guidelines will make the ride more pleasant and safe for children.
The rules for riding elevators are about the same for kids as they are for adults.
It's a good idea for children to be especially careful around the doors. Kids should never put their hands or feet into the area between the moving door and the adjacent door jamb.
Kids should never to try to stop a closing door by putting their hand or foot in its path.
When riding with a small child, hold his or her hand, or carry the child in one arm while holding the handrail with the other. Help children step onto and off of the escalator.